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Privacy Policy

At Zana Motorcycles, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, and safeguard the information provided to us when using our Website / Mobile App or Any of the services/products by any means. By accessing or using our Website, you agree to the terms of this Privacy Policy.

Information We Collect:

We may collect certain personally identifiable information from you when you interact with our Website/App, including but not limited to:

  • Contact Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit card details or other payment information required for completing transactions.
  • Account Information: Username, password, and other account registration details.

Use of Information:

We use the collected information for the following purposes:

  • To process and fulfill orders placed on our Website.
  • To provide customer support and respond to inquiries.
  • To improve our Website, products, and services based on customer feedback.
  • To send periodic emails,sms,whatsapp or any other communication, including order confirmations, shipment updates, and promotional offers (with the option to unsubscribe).
  • To enforce our Terms and Conditions and protect the rights, property, or safety of our customers or others.
  • For any other purposes.

Data Security:

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure socket layer (SSL) encryption, regular security audits, and restricted access to personal data but as the data is available over the server and can be access globally from any location, there might be some risk for which we do not take any responsibility.

Data Retention:

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Sharing of Information:

We do not sell, trade, or transfer your personally identifiable information to third parties, except in the following circumstances:

  • Trusted Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting business activities, and servicing customers.
  • Legal Requirements: We may disclose information to comply with applicable laws, regulations, legal processes, or government requests.

Third-Party Websites:

Our Website may contain links to third-party websites. We do not control the privacy practices or content of these external websites and are not responsible for their actions. We encourage you to review their respective privacy policies.

Children's Privacy:

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Your Rights:

You have the right to access, modify, or delete your personal information stored in our systems. To exercise these rights or inquire about your personal information, please contact us using the information provided below.

Updates to Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the updated policy on our Website.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at onlinesales [at] zanainternational.com

By using our Website, you signify your consent to the terms of this Privacy Policy.