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FAQS

FREQUENTLY ASK QUESTIONS

Once you have placed your order you will not be able to make modifications to the website. Please contact our customer support team for any modification of the order

Yes, you can add multiple delivery addresses to your account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to a different address you need to place them as separate orders.

The GST is included in the selling price shown on the portal. There are no additional charges or taxes added by us to your order.

Delivery is free for orders above Rs. 499/-. For any orders below Rs. 499/-, we charge Rs. 50/-(Inclusive of Tax) as the delivery fee.

Your satisfaction is our utmost goal. We accept returns if the product is not up to your satisfaction at the time of delivery. You can return it to the delivery personnel at the time of delivery or you can contact our customer support team on 9953112277 and we will do the needful.

You will be intimated via SMS at every stage of your order processing right from order confirmation to delivery.

There are no registration charges involved. It is completely free.

You can pay for your order on using the following modes of payment:<br>
a. Cash on delivery
b. Credit and debit cards (VISA / Mastercard / Rupay)
c. Wallets &amp; UP

You can reset your password by visitng https://www.zanamotorcycles.com/forget-password and request for OTP to reset password.

My Order history is for the buyer to keep track of all current and past orders and their status in the order process. It allows the buyer to get up-to-date information on each order placed online, including shipping updates, delivery, and payment details.

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