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FAQS

FREQUENTLY ASK QUESTIONS

Yes, you can add multiple delivery addresses to your account. However, remember that all items placed in a single order can only be delivered to one address. If you want different products delivered to a different address you need to place them as separate orders.

There are no registration charges involved. It is completely free.

You can pay for your order on using the following modes of payment:<br>
a. Cash on delivery
b. Credit and debit cards (VISA / Mastercard / Rupay)
c. Wallets &amp; UP

Yes, of course. Before checkout, the portal will prompt you to select the registered address or an alternate address to which you want this particular order to be delivered. You can choose the alternate address and mention it in the form and your order will be delivered to the alternate address.

Our customer service team is available throughout the week, all seven days from 10 am to 7 pm. Fee free to call us on 9813912903 or write us at Support@zanainternational.com

Delivery is free for orders above Rs. 499/-. For any orders below Rs. 499/-, we charge Rs. 50/-(Inclusive of Tax) as the delivery fee.

My Order history is for the buyer to keep track of all current and past orders and their status in the order process. It allows the buyer to get up-to-date information on each order placed online, including shipping updates, delivery, and payment details.

Your satisfaction is our utmost goal. We accept returns if the product is not up to your satisfaction at the time of delivery. You can return it to the delivery personnel at the time of delivery or you can contact our customer support team on 9953112277 and we will do the needful.

If you are unable to find a product or brand that you are looking for, please write to us at Support@zanainternational.com and we will make our best efforts to bring it for you.

You can reset your password by visitng https://www.zanamotorcycles.com/forget-password and request for OTP to reset password.

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