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FAQS

FREQUENTLY ASK QUESTIONS

You will be intimated via SMS at every stage of your order processing right from order confirmation to delivery.

You can reset your password by visitng https://www.zanamotorcycles.com/forget-password and request for OTP to reset password.

Our customer service team is available throughout the week, all seven days from 10 am to 7 pm. Fee free to call us on 9813912903 or write us at Support@zanainternational.com

My Account is the section you reach after you log in. This section allows you to track all your order-related information like active orders, order history and your contact information update your contact details.

You can register by clicking on the "Sign Up" link at the top right corner of the homepage. You will be requested to fill in the information in the form that appears, followed by submitting the registration information.

Once you have placed your order you will not be able to make modifications to the website. Please contact our customer support team for any modification of the order

Delivery is free for orders above Rs. 499/-. For any orders below Rs. 499/-, we charge Rs. 50/-(Inclusive of Tax) as the delivery fee.

If you face any issues with price, quality, or delivery of products we will take every measure to address the issue and make it up to your expectations. Please contact our customer support team with details of your order along with the issue you faced.

Each email address and contact phone number can only be associated with one account.

My Order history is for the buyer to keep track of all current and past orders and their status in the order process. It allows the buyer to get up-to-date information on each order placed online, including shipping updates, delivery, and payment details.

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